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Other agencies can help if you have a complaint:

 

If you are not happy with our response you can escalate your complaint to an external agency.

  • Disability Services Commissioner (DSC): The DSC is an independent body that can assist in resolving complaints about Victorian disability service providers.  You can visit their website or phone 1800 677 342
  • Department of Education and Early Childhood Development: The department offers learning and development support, services and resources for all Victorians, from birth through to adulthood. You can visit their website or phone 03 9637 2000.
  • The Complaints Resolution and Referral Service (CRRS): A complaints resolution service for people using Australian Government-funded disability employment and advocacy services. You can visit their website or phone 1800 880 052.